ABOUT US

Customer Reviews

See why our customers have rated us excellent on Trustpilot!

Reviews FAQs

Trustpilot are a feedback service used by companies that care about honesty, integrity and doing the best that they can for their customers. Perfect for us!

You'll receive a feedback request via email within 5-7 days after dispatch of your order. This may take a little longer for international orders, to allow for delivery. If you haven't been contacted after 4 weeks, please let us know at hello@naturalbabyshower.co.uk.

You will be asked to review our service and the product (or products) you have purchased. You'll have the option to score and provide additional comments, where we encourage you to write more information that would be useful to us.

It can take as little as 15 seconds to leave feedback. Have a go!

Following a sale, we inform Trustpilot of the order data. This data contains the person's name, their email address, what they bought and when. It is because of this data that Trustpilot knows who to invite to leave feedback. The data is not used again. This guarantees that all feedback left is genuine.

Of course not! We are delighted if you do so, and believe that your comments will be useful both to other customers and to us.

At the bottom of every email we send we offer an opportunity to opt out. You can use the same link to opt in again later if you want.

We research every brand and product before we sell it, to ensure they are one’s families can trust.

We are proud of our expert customer service team who are always on hand to help answer any questions and offer their expert advice.

We want you to be able to shop with us with confidence so we offer a seamless and hassle-free 90-days returns process.

For extra peace of mind we offer our standard warranty on all our products against fault and breakage.

All our packaging is sustainable and recyclable and we use only the essential amount with no space waste inside boxes.

We're rated 5 stars for our excellent customer service, delivery, aftercare and wide product range.

We ask real parents to do real reviews on our products to ensure they really are best for baby and best for you.

Earn points with every purchase you make, then turn those points into money off your next purchase.